Customer Banking Specialist - Kwinana (31.25hrs/week)
Core
Frontline retail banking specialist delivering in-branch services, loan applications, and digital adoption for personal and small business customers.
Role type
Retail Banking Specialist (IC)
Builds
In-branch banking experience and customer financial health outcomes
Domain
Retail Banking
Deliverable
client delivery
Required skills
Customer relationship building, transactional processing, loan and credit card application handling, digital banking guidance, community engagement, financial position review
Preferred skills
Service excellence, independent work, holistic problem solving
Responsibilities
Build personal connections with customers, assist with in-branch technology and digital options, process personal loan and credit card applications, conduct proactive outreach for financial health checks, reconcile transactions, participate in community events, capture and act on customer feedback
