Customer Banking Specialist - Moss Vale
Core
Deliver seamless banking experiences to personal and small business customers through face-to-face branch interactions and digital/telephone support.
Role type
Retail Banking Specialist (Multi-Channel Branch)
Builds
Personal and small business banking services
Domain
Financial Services / Retail Banking
Deliverable
product features
Required skills
Customer service, financial product knowledge, communication, problem solving, technology demonstration
Responsibilities
Conduct in-depth conversations about customer banking needs, support account maintenance and credit applications, demonstrate in-branch and digital banking technology, resolve customer complaints via telephone or digital channels