Customer Banking Specialist Relief - Moora (32.5 hr/wk - 38 hr/wk)
Core
Assist customers with general banking transactions, complaints, and financial health checks via face-to-face and phone channels.
Role type
Customer Banking Specialist (Retail Branch)
Builds
Personal and small business banking services for 10 million+ customers
Domain
Banking / Financial Services
Deliverable
product features
Required skills
General banking transactions, customer service, financial health checks, loan and credit card applications, in-branch technology, digital banking options
Preferred skills
Problem solving, curiosity, open approach to learning, goal oriented, collaborative teamwork
Responsibilities
Assist customers with general banking transactions, answer questions and queries, build personal connections with customers, work with customers to use in-branch technology and digital banking options, complete Financial Health Checks, process applications for personal loans and credit cards, capture customer feedback
Seniority
Individual Contributor