Customer Banking Specialist - Success (2x Part-time roles)
Core
Deliver seamless banking experiences and handle transactional needs for personal and small business customers in a retail branch setting.
Role type
Retail banking specialist (part-time)
Builds
In-branch banking services, loan and credit card applications, and customer support solutions.
Domain
Retail Banking
Deliverable
product features
Required skills
Customer relationship building, in-branch technology support, transactional processing, loan and credit card application handling, financial position review, community engagement, service recovery.
Responsibilities
Build personal connections with customers, assist with in-branch technology and digital banking, process personal loan and credit card applications, reconcile transactions, participate in community events, capture customer feedback, and ensure team safety and wellbeing.