Customer Banking Specialist - Moe
Core
Front-line banking specialist delivering seamless banking experiences and financial solutions to personal and small business customers in a retail branch.
Role type
Retail Banking Specialist (IC)
Builds
Customer banking services, account maintenance, and credit product applications for 10 million+ customers.
Domain
Financial Services / Retail Banking
Deliverable
product features
Required skills
Customer service, financial product knowledge, communication, problem-solving, in-branch technology demonstration, risk management
Preferred skills
Experience in Financial Services, Retail, or Hospitality
Responsibilities
Conduct in-depth conversations about Home Loans, Business Banking, and Financial Advice; Support account maintenance and process credit applications; Demonstrate digital banking options; Solve customer problems while adhering to risk-adverse processes.
Seniority
Individual Contributor