Receptionist
Core
Full-time receptionist providing a professional first point of contact, managing high-volume calls, and offering administrative support for a domestic and family violence support organization.
Role type
Receptionist (Administrative Support)
Builds
Client intake, call management, and administrative operations for a multidisciplinary support team.
Domain
Human Services / Non-profit / Domestic Violence Support
Deliverable
dashboards & analysis
Required skills
High-volume call management, client intake processing, data entry, visitor sign-in management, facilities support, confidentiality, crisis response escalation
Preferred skills
Human services experience, administration qualifications, office experience
Responsibilities
Manage incoming calls and direct enquiries; process incoming referrals; maintain client records and filing systems; manage visitor sign-in/out and site access; assist with facilities management; provide coverage for other administration roles.
Seniority
Entry-level to Junior