My Holidays After Sales Consultant - Broadbeach, QLD
Core
Manage the aftersales journey for customers, ensuring a seamless and enjoyable travel experience.
Role type
Customer Service Consultant (Travel)
Builds
Curated travel packages for customers
Domain
Travel industry
Deliverable
client delivery
Required skills
payment processing, customer record management, travel query resolution, problem-solving, Microsoft Excel, Microsoft PowerPoint
Responsibilities
Finalise and process customer payments accurately, respond to customer enquiries and provide timely solutions, maintain professional and detailed customer records, deliver exceptional customer service while achieving team targets, identify customer needs and provide appropriate solutions, collaborate with team members to ensure consistent service standards
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