Specialist - Asset & Configuration
Core
Manage IT assets and configuration items (CIs) within the Configuration Management Database (CMDB) to ensure data integrity, completeness, and currency for operational decision-making and audit readiness.
Role type
Specialist - Asset & Configuration Management
Builds
Accurate CMDB records, automated discovery tools, and service maps
Domain
Energy sector IT operations / IT Service Management (ITSM)
Required skills
ITIL processes (Incident, Problem, Change, Service Asset & Configuration Management), ServiceNow platform expertise, automated discovery and dynamic service mapping, reporting and analysis
Preferred skills
Technical certification in Asset and Configuration Management
Technologies
ServiceNow, CMDB, automation tools
Responsibilities
Monitor operational processes for secure CI management, develop and maintain discovery tools, report on asset management status, support CI planning and lifecycle management, coach CI owners
Seniority
Specialist, hands-on IC
