Medical Receptionist - Remote Practice Support QLD
Core
Provide front-desk administrative support for outsourced medical practices, handling high-volume patient inquiries and appointment scheduling.
Role type
Medical Receptionist
Builds
Patient appointment schedules and practice administrative workflows
Domain
Healthcare administration / Medical practice management
Deliverable
Dashboards & analysis
Required skills
Customer service, appointment scheduling, phone etiquette, medical records management, multi-tasking, technology adaptability, practice management software proficiency
Preferred skills
Medical background, experience with Gentu or Clinic to Cloud
Responsibilities
Manage high volume of patient enquiries (approx. 80 calls/day), book and coordinate appointments across specialist practices, process medical administration tasks, maintain accurate patient records, liaise with patients and healthcare stakeholders
Seniority
Entry to Mid-level, hands-on IC