Travel Support
Core
Assist customers with travel reservations, bookings, and questions via phone, email, or chat.
Role type
Travel Support Representative
Builds
Customer travel experiences
Domain
Travel & Hospitality
Deliverable
client delivery
Required skills
booking management, reservation updates, multi-channel support, attention to detail, computer literacy
Responsibilities
Assist customers with booking flights, hotels, and transportation; Provide clear and friendly support through phone, email, or chat; Answer basic travel questions and guide customers to the right options; Update reservations and confirm details for accuracy; Support the team with day-to-day travel service tasks.
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