Booking Agent
Core
Confirming hotel bookings by calling suppliers to obtain confirmation numbers and recording them accurately in the system.
Role type
Entry-level customer service agent (booking operations)
Builds
Reliable travel booking confirmations for global partners
Domain
Travel technology / B2B hotel distribution (via careerplan.io/jobs/4973331101-booking-agent-at-nuitee)
Required skills
English (spoken and written), outbound calling, data entry, prioritization, ownership, attention to detail, system learning
Preferred skills
Professional experience, structured communication, honesty, integrity, willingness to learn
Technologies
Internal booking systems, ticketing tools
Responsibilities
Call hotels to obtain confirmation numbers, record confirmations accurately, prioritize urgent bookings, update ticket statuses, flag missing information, complete assigned bookings on time
Seniority
Entry-level, individual contributor