Customer Training Specialist | Housing
Core
Design and execute comprehensive onboarding strategies and training sessions for clients adopting EliseAI's AI agents in housing and healthcare workflows.
Role type
Customer Training Specialist (Customer Success)
Builds
Client onboarding programs, training content (videos, tutorials, documentation), and seamless product adoption experiences.
Domain
SaaS / AI Agents / Housing & Healthcare
Deliverable
product features
Required skills
Customer-facing facilitation, instructional design, content creation (video/tutorial), technical product demonstration, stakeholder liaison, feedback loop management, project prioritization
Preferred skills
Experience creating educational content, building trusted advisor relationships
Technologies
EliseAI platform (AI agents for housing/healthcare)
Responsibilities
Conduct onboarding sessions for new and existing customers, develop tailored training materials, gather and implement client feedback, act as liaison between customers and internal teams, stay informed on industry best practices
Seniority
Mid-Senior, hands-on IC
