Technical Account Manager - Territory - Partnerships
Core
Provide technical guidance and support to partners integrating Plaid's financial data platform, acting as an expert resource for integration reviews, troubleshooting, and best practices.
Role type
Territory Technical Account Manager (Partnerships)
Builds
Customer success and deep technical relationships for partners using Plaid's API and products
Domain
Fintech / Financial Data Infrastructure
Deliverable
client delivery
Required skills
Technical acumen, API expertise, troubleshooting methodologies, solutions consulting, project management, prioritization, cross-functional collaboration
Preferred skills
Experience in Partnerships function
Technologies
Plaid API, system architecture
Responsibilities
Provide technical guidance and support via email and phone; manage inbound requests for integration reviews and troubleshooting; act as a technical expert on Plaid products; collaborate with Partner Account Managers; partner with internal teams to resolve complex issues; prioritize high-volume account requests based on impact.
Seniority
Mid-Senior, hands-on IC