Analista de Customer Care JR - [Afirmativa para PCD]
Core
Junior Customer Care analyst responsible for handling client inquiries via phone, email, chat, and social media to ensure a positive experience.
Role type
junior customer care analyst
Builds
customer support interactions and resolved service requests
Domain
fintech / benefits technology
Deliverable
client delivery
Required skills
phone communication, meeting deadlines and targets, critical thinking, problem-solving orientation
Preferred skills
teamwork, working in complex scenarios, active listening