ServiceNow AI Developer
Core
Build and enhance enterprise ServiceNow solutions focused on AI governance, agent management, and responsible AI adoption.
Role type
Senior ServiceNow AI Developer
Builds
Enterprise AI governance platforms, custom AI agents, and integrations with external AI/ML services
Domain
Enterprise IT / AI Governance / Intelligent Automation
Deliverable
production ML models | product features
Required skills
ServiceNow platform development, AI agent design, external AI platform integration, CMDB/CSDM data modeling, ACLs and access control, ServiceNow scripting, AI governance frameworks
Preferred skills
Now Assist Skill Kit, AI Agent Fabric protocols (MCP, A2A), GRC concepts, third-party AI/ML platform integration
Technologies
ServiceNow, AWS Bedrock, Azure AI Foundry, GCP Vertex AI, Copilot Studio, Flow Designer, IntegrationHub
Responsibilities
Design and configure ServiceNow AI Control Tower capabilities; Build and maintain custom AI agents and skills; Develop integrations with external AI platforms; Manage CMDB and CSDM data models for AI assets; Implement secure access controls and governance policies; Manage AI asset lifecycle from intake to retirement
Seniority
Senior, hands-on IC
