ServiceNow Architect_QW65X88W
Core
Provide technical design and architectural leadership for ServiceNow implementations, ensuring applications are integrated and adhere to architectural standards.
Role type
ServiceNow Architect
Builds
Integrated ServiceNow solutions and reference architectures
Domain
IT Service Management (ITSM) / Enterprise Software
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure
Required skills
ServiceNow platform customization, ITSM domain knowledge, ITIL familiarity, solution architecture design, cost-efficiency optimization, risk reduction, security design, technology selection, project estimation, POC leadership, RFP response, contract development
Preferred skills
ITIL Foundations certification
Technologies
ServiceNow (Portal, Case, Incident, Problem, Change, Service Catalog, Knowledge Management)
Responsibilities
Evaluate business requirements to determine software and integration technologies; document and diagram solution architectures; communicate best practices through presentations and content; drive technology research and proof of concepts; participate in RFP responses and client contract development
Seniority
Senior, hands-on IC