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ServiceNow Architect_QW65X88W

Sydney, New South Wales💼 Full-time🗓 2026-09-07 → 2026-09-24

Core

Provide technical design and architectural leadership for ServiceNow implementations, ensuring applications are integrated and adhere to architectural standards.

Role type

ServiceNow Architect

Builds

Integrated ServiceNow solutions and reference architectures

Domain

IT Service Management (ITSM) / Enterprise Software

Deliverable

production ML models | product features | dashboards & analysis | research | client delivery | infrastructure

Required skills

ServiceNow platform customization, ITSM domain knowledge, ITIL familiarity, solution architecture design, cost-efficiency optimization, risk reduction, security design, technology selection, project estimation, POC leadership, RFP response, contract development

Preferred skills

ITIL Foundations certification

Technologies

ServiceNow (Portal, Case, Incident, Problem, Change, Service Catalog, Knowledge Management)

Responsibilities

Evaluate business requirements to determine software and integration technologies; document and diagram solution architectures; communicate best practices through presentations and content; drive technology research and proof of concepts; participate in RFP responses and client contract development

Seniority

Senior, hands-on IC

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