ServiceNow Architect
Core
Design and implement ServiceNow solutions to optimize IT service management, including customizing modules and integrating with other platforms.
Role type
Senior ServiceNow Architect
Builds
ServiceNow applications, modules, and workflows
Domain
IT Service Management (ITSM)
Required skills
ServiceNow architecture, ITIL processes, JavaScript, XML, Incident/Problem/Change/Asset Management modules, integration design, technical leadership
Preferred skills
ServiceNow Certified System Administrator, ServiceNow Certified Implementation Specialist
Technologies
ServiceNow, JavaScript, XML, ITIL
Responsibilities
Lead design and implementation of ServiceNow solutions, design and build applications/modules/workflows, oversee integration efforts, customize and configure ServiceNow, assess existing implementations, provide technical leadership and mentoring, define scope and timelines with stakeholders, ensure compliance with security standards.
Seniority
Senior, hands-on IC
