Learning & Development Manager
Core
Designing and delivering learning experiences, leadership programs, and career pathways for a multi-site retail, distribution, and support office workforce.
Role type
Senior Learning & Development Manager (Strategy & Delivery)
Builds
Learning strategy, capability frameworks, leadership programs, and digital learning ecosystems.
Domain
Retail, Logistics, and Support Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Learning strategy design, leadership program development, stakeholder management, facilitation, people leadership, project management, LMS management, data-driven learning improvement.
Preferred skills
Experience in retail/logistics/hospitality, AI-enabled learning tools, microlearning and gamification expertise, Dayday/Absorb HRIS/LMS platform experience.
Technologies
AI tools, LMS platforms (Dayforce, Absorb), digital learning ecosystems.
Responsibilities
Shape and evolve the L&D strategy across Retail, Distribution, and Support Office; Design impactful leadership programs and career pathways; Partner with business leaders to identify capability gaps and deliver solutions; Lead and develop the E-Learning Specialist; Facilitate workshops and coaching sessions; Explore emerging technologies like AI and gamification for Gen Z engagement; Measure learning impact using data and feedback.
Seniority
Senior, hands-on IC with strategic influence