Key Account Manager – Customer Account Manager
Core
Act as the primary point of contact for selected client accounts to build relationships, resolve issues, and drive sales growth for aluminium partitioning systems and hardware.
Role type
Key Account Manager (Sales & Customer Success)
Builds
Aluminium partitioning systems, sliding systems, doors, and hardware accessories
Domain
Construction materials / Building hardware
Deliverable
client delivery
Required skills
Client relationship management, sales negotiation, technical product knowledge, project coordination, CRM proficiency, problem resolution
Preferred skills
Experience with Salesforce or similar CRM systems, knowledge of reading technical drawings
Responsibilities
Develop and nurture strong client relationships, secure new project opportunities and close deals, provide proactive solutions to client challenges, mentor Customer Service Specialists, ensure accurate order fulfilment and resolve issues
Seniority
Mid-level, hands-on IC