ICT Infrastructure Administrator
Core
Provide technical support and manage the lifecycle of ICT equipment and systems across care sites in Western Australia.
Role type
ICT Infrastructure Administrator (Level 2 Support)
Builds
ICT infrastructure for residential, retirement village, mental health, community housing, and home care services.
Domain
Healthcare / Social Services / ICT Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Level 2 support, Microsoft stack, VMWare, Microsoft SQL, Microsoft Exchange, Microsoft 365, Citrix XenApp, server administration, network device administration, workstation support, mobile device support, audio-visual equipment support, troubleshooting, lifecycle management (procurement, deployment, maintenance, decommissioning)
Preferred skills
proactive problem-solving, consultative support, team collaboration
Technologies
Microsoft, VMWare, Microsoft SQL, Microsoft Exchange, Microsoft 365, Citrix XenApp, switches, routers, firewalls
Responsibilities
Provide technical support across SCC sites ensuring timely issue resolution; Manage the lifecycle of ICT equipment and systems; Administer and support servers, network devices, workstations, printers, scanners, and mobile/audio-visual equipment; Work collaboratively with internal teams and stakeholders to enhance operational efficiency.
Seniority
Mid-level, hands-on IC