Senior Solutions Engineer
Core
Senior customer-facing role bridging pre-sales and implementation for a supply chain software platform focused on temperature-controlled logistics.
Role type
Senior Solutions Engineer (Pre-sales to Implementation)
Builds
Tailored product demonstrations, customer solutions, implementation plans, and reusable solution designs for enterprise supply chain clients.
Domain
Supply chain, cold chain logistics, quality management systems
Required skills
Technical solution design, customer discovery, product demonstrations, implementation planning, stakeholder management, cross-functional coordination, software configuration, data integrations, API familiarity, project scoping
Preferred skills
Regulated industry experience, reusable asset creation
Technologies
Figma, FigJam, Jira, Linear
Responsibilities
Lead technical and process discovery with customer stakeholders, deliver tailored product demonstrations, design customer solutions, develop implementation plans and statements of work, partner with Sales on proposals, carry solution designs into delivery, coordinate technical handoffs, create reusable solution designs
Seniority
Senior, hands-on IC