Solution Consultant
Core
Lead customer implementations from kickoff to go-live for an AI operating system used by CPG brands to manage cash application, deductions, and trade.
Role type
Solution Consultant (Delivery)
Builds
Customer implementations of the Confido platform
Domain
CPG, Retail, Supply Chain, B2B SaaS
Deliverable
client delivery
Required skills
Project management, Stakeholder management, Software configuration, Data analysis, Training delivery, Process improvement
Preferred skills
CPG industry experience, Supply chain knowledge
Technologies
Confido platform
Responsibilities
Own the full implementation lifecycle from kickoff through go-live, Configure and customize the platform to match customer workflows, Deliver training programs and onboarding materials, Partner with Sales on pre-sales scoping calls, Maintain implementation KPIs and reporting, Feed implementation feedback into product roadmap
Seniority
Mid-level, hands-on IC