Senior IT Solutions Architect - Remote
Core
Lead strategy and execution of changes within the Salesforce ecosystem, guiding data flows between Salesforce and integrated systems.
Role type
Senior IT Solutions Architect (Salesforce)
Builds
Optimized Salesforce instance (Sales Cloud, CPQ, Service Cloud, Experience Cloud) and seamless integrations with external tools.
Domain
Enterprise CRM and Contract Lifecycle Management (CLM)
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Salesforce ecosystem expertise, solution design, data flow management, vendor/partner management, project leadership, stakeholder collaboration, AI process optimization
Preferred skills
Hands-on configuration of connected systems, mentoring Salesforce Administrators
Technologies
Salesforce (Sales Cloud, CPQ, Service Cloud, Experience Cloud), Workato, HubSpot, Crossbeam, Outreach, Pendo, ZoomInfo, RingLead
Responsibilities
Guide and mentor Salesforce Administrators; Lead planning and optimization of Salesforce customizations and integrations; Handle day-to-day Salesforce administration and troubleshooting; Lead projects impacting Salesforce or data flows; Champion adoption of Salesforce best practices and automation; Manage relationships with external vendors and implementation partners; Collaborate with stakeholders to gather requirements and deliver solutions; Leverage AI to improve efficiency and workflows
Seniority
Senior, hands-on IC