Business Support Officer
Core
Provide administrative, secretarial, and operational support to ensure the efficient delivery of Child Safety services and compliance for young people experiencing trauma.
Role type
Administrative and Business Support Officer
Builds
Operational support systems, compliance documentation, and administrative processes for frontline care teams
Domain
Child Safety / Community Services
Deliverable
dashboards & analysis
Required skills
Administrative coordination, record management, compliance monitoring, recruitment support, financial administration, meeting coordination, confidential information handling, system proficiency
Preferred skills
Experience in regulated environments, cultural awareness, problem solving, time management
Technologies
Microsoft Office, organizational systems
Responsibilities
Provide high quality administrative and secretarial support to the Area Manager, Executive Manager of EP Youth and other leaders as required. Act as a point of contact for Child Safety management, responding to or directing incoming communications and enquiries appropriately. Manage calendars, appointments, meetings, schedules and travel arrangements as required. Maintain accurate and up to date records, files, registers and databases in accordance with privacy and confidentiality requirements. Support recruitment, onboarding and induction processes, including coordinating documentation, compliance checks, interviews and commencement activities. Upload and manage financial receipts, invoices and related documentation. Record and report incidents, accidents, hazards and Workplace Health and Safety matters in accordance with organisational procedures.
Seniority
Individual Contributor