Business Analyst
Core
Support the implementation of a new Workforce Management and Field Service system (time and attendance) across Australia and New Zealand to improve ways of working for 2,300+ employees.
Role type
Business Analyst (System Implementation & Transformation)
Builds
Workforce Management and Field Service system (time and attendance)
Domain
Workforce Management / Field Service / HR Technology
Required skills
Requirements gathering, process mapping, system configuration, solution design, reporting, data migration, validation, reconciliation, user acceptance testing, integration testing, performance testing, user guide development, training material creation, stakeholder engagement
Preferred skills
Workforce management, field service, or time and attendance systems experience
Technologies
Excel (lookups, pivot tables, data validation, reconciliation)
Responsibilities
Gather, analyse and document business and system requirements; Map current and future state processes; Support system configuration, solution design and reporting requirements; Coordinate and play active role in user acceptance, integration and performance testing; Assist with data migration, validation and reconciliation; Develop user guides, training materials and process documentation; Support implementation, go live activities and post launch adoption
Seniority
Mid-level, hands-on IC