People Systems Analyst
Core
Business systems partner bridging People Operations stakeholders and HR technology platforms to ensure systems scale with company growth.
Role type
Senior business systems analyst (HR technology)
Builds
HR and talent management systems (ServiceNow HRSD, Ashby)
Domain
Human Resources / Enterprise Software
Required skills
requirements gathering, solution design, UAT planning and execution, cutover coordination, go-live deployment, hypercare support, test plan creation, defect tracking, system administration, configuration, data integrity management, process documentation, AI tool integration
Preferred skills
ServiceNow HRSD administration, Ashby ATS support, Workday HCM experience, HR data governance practices
Technologies
ServiceNow HRSD, Ashby, Workday HCM, Cortex Code, CoWork, Gemini, ChatGPT
Responsibilities
Partner with People Operations and Talent Acquisition to translate business needs into system requirements; Lead end-to-end project delivery for system implementations and enhancements; Create and own test plans, scripts, and defect tracking; Administer and configure HR systems day-to-day; Triage and manage support queue for system issues; Ensure data integrity across HR platforms; Document processes and assist with end-user training
Seniority
Senior, hands-on IC