Guest Service Agent - Rydges Adelaide
Core
Anticipate and meet guest needs, manage check-ins/check-outs, process transactions, and coordinate with housekeeping and maintenance to ensure high standards of service.
Role type
Guest Service Agent
Builds
Guest experiences and operational efficiency
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Guest relations, Check-in/check-out procedures, Transaction processing, Reservation management, Cross-departmental communication, Workplace health and safety compliance
Responsibilities
Greet guests upon entry and departure, Process daily guest transactions and accounts, Coordinate room readiness with housekeeping and maintenance, Handle guest special requests and complaints, Manage reservations and updates, Perform opening and closing duties