Receptionist
Core
Face of the Support Office, managing incoming enquiries, coordinating office administration, and delivering customer service to visitors, suppliers, and internal stakeholders.
Role type
Receptionist / Office Administrator
Builds
Support Office operations for a fashion retail group
Domain
Retail / Fashion
Deliverable
dashboards & analysis
Required skills
Customer service, telephone etiquette, email management, record keeping, travel booking, mail/courier coordination, Microsoft Office (Outlook, Word, Excel), multitasking, problem-solving
Preferred skills
Experience in Receptionist, Customer Service, or Administration roles
Responsibilities
Welcome and assist visitors, manage phone calls and email enquiries, resolve customer complaints, coordinate mail and courier services, manage company travel bookings, assist with event coordination, maintain administrative records