Reservations Administrator | Red Cat Adventures
Core
Administer end-to-end reservations, process bookings and payments, and coordinate services to deliver exceptional guest experiences for adventure tourism activities.
Role type
Reservation Administrator
Builds
Adventure tourism experiences (jet ski tours, cruises, etc.)
Domain
Tourism / Experiential Travel
Required skills
Reservation system management, CRM proficiency, payment processing, customer service, sales/upselling, reporting, stakeholder liaison, Microsoft Office suite
Preferred skills
Travel or Tourism qualification, digital sales/marketing channel knowledge, local Whitsunday region knowledge
Responsibilities
Administer end-to-end reservations process, respond to customer enquiries, confirm and manage bookings, process payments, coordinate services, collect customer feedback, liaise with tourism organisations
Seniority
Junior, individual contributor