Reservation Specialist Lithuania
Core
Manage and process travel arrangements for agents, including booking, rebooking, and confirmation of services while resolving issues and ensuring service availability.
Role type
Middle-level reservation specialist
Builds
Travel bookings and service confirmations for agents
Domain
Travel and tourism
Required skills
Customer service, problem-solving under pressure, precise technical calculations, organizational skills, time management, English language proficiency, local language proficiency
Preferred skills
Passion for travel, adaptability in high-paced environments, teamwork, independent work
Technologies
Microsoft Office Suite, SAMO tour system, 1C (JoinUP), PDC
Responsibilities
Book and rebook agent travel arrangements, resolve agent issues, calculate individual requests, monitor agency performance, update corporate booking systems, guide agents on hotel and additional services, collaborate with partners and vendors