Cruise Operations Manager
Core
Own day-to-day execution of cruise operations and support the rollout/adoption of a new cruise booking portal for the advisor community.
Role type
Mid-level operations manager (travel/cruise)
Builds
Operational workflows, booking portal adoption, group booking management systems
Domain
Travel industry, Cruise operations, Marketplace operations
Deliverable
product features
Required skills
Project management, Operational process design, Data analysis, Cross-functional collaboration, Presentation skills, Organizational management
Preferred skills
Travel industry experience, Cruise industry experience, Group booking operations experience, Startup operations experience
Technologies
Jira, Booking platforms, CRM systems, Business intelligence tools, Spreadsheets
Responsibilities
Manage day-to-day cruise operations execution, Lead operational initiatives for the booking portal, Monitor operational performance via reporting, Collaborate with Product Operations and Booking Platform teams, Build presentations for stakeholders, Support group booking management and inventory tracking
Seniority
Mid-level, hands-on IC