Reservation Assistant
Core
Assist customers with booking, updating, and confirming travel reservations including flights, hotels, and transportation.
Role type
Reservation Assistant
Builds
Travel itineraries and booking confirmations
Domain
Travel and Hospitality
Deliverable
product features
Required skills
Online booking systems, Customer service, Communication, Organization, Attention to detail
Responsibilities
Assist customers with booking flights, hotels, and transportation; Provide clear and friendly support through phone, email, or chat; Answer basic travel questions and guide customers to the right options; Update reservations and confirm details for accuracy; Support the team with day-to-day travel service tasks.
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