Casual Student Services Assistant
Core
First point of contact for students, staff, and visitors providing front-of-house customer service, handling enquiries, and supporting routine administration.
Role type
Casual student services assistant
Builds
Student support services and administrative records for RMIT University Pathways
Domain
Higher education / Student services
Deliverable
product features
Required skills
Verbal and written communication, Customer service, Organisation, Data entry, Computer literacy (Microsoft Office), Adaptability
Preferred skills
Previous customer service/reception experience, Multicultural environment experience
Responsibilities
Respond to student enquiries in person, by phone, email, and via platform; Assist with routine forms and appointments; Support team with data entry and record maintenance.
Seniority
Casual, entry-level
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