HR Operations Officer
Core
Provide high-quality operational HR support across the employee lifecycle, acting as a first point of contact for staff enquiries and processing Tier 1 HR transactions.
Role type
HR Operations Officer (Tier 1 HR Administrator)
Builds
Employee lifecycle processes, accurate employee records, and employment documentation for a university.
Domain
Higher Education / Human Resources
Required skills
HR administration, employee lifecycle management, payroll preparation, policy application, data accuracy, Microsoft Office proficiency, HRIS platform usage
Preferred skills
Certificate IV or Diploma in Human Resources, Business, or related field
Responsibilities
Process onboarding, pay, entitlement, leave, and visa/mobility enquiries; maintain accurate employee records; prepare employment documentation; respond to enquiries via phone, ServiceNow, Teams, and email; escalate complex matters; identify process improvement opportunities.
