Order Management Operations & Automation
Core
Own the end-to-end order-to-cash path, including booking, provisioning, invoicing, amendments, and renewals, while building automation to scale operations without increasing headcount.
Role type
Senior individual contributor order management and operations lead
Builds
Automated order-to-cash workflows, cloud marketplace operations, and self-serve billing systems
Domain
B2B SaaS, usage-based pricing, cloud marketplaces (AWS, GCP, Azure)
Required skills
Order management, order-to-cash, billing operations, revenue operations, usage-based pricing, cloud marketplace operations, Salesforce, Metronome, Rillet, ASC 606, month-end close, process automation, cross-functional alignment
Preferred skills
SQL, Python, low-code tooling, building agents or LLM workflows for internal operations, audit prep, SOX readiness
Technologies
Salesforce, Metronome, Rillet, AWS, GCP, Azure
Responsibilities
Own the order-to-cash path end to end; Build out cloud marketplace operations across AWS, GCP, and Azure; Own self-serve billing operations; Own billing and usage completeness at month-end close; Partner with Deal Strategy and Product as pricing evolves; Set the automation roadmap; Treat every billing error as a defect; Ship automations; Write the playbook and controls; Own three numbers and move them
Seniority
Senior, hands-on IC
