149 - Customer Service Specialist
Core
Lead, plan, organise, resource and coordinate regional business units to ensure Employment Services contract requirements and performance KPIs are met.
Role type
Regional Manager (Employment Services)
Builds
Regional business units for Workforce Australia
Domain
Human Services / Employment Services
Deliverable
client delivery
Required skills
team leadership, performance improvement strategy, networking, marketing, change management, competing priorities management
Preferred skills
tertiary qualifications, driver's licence, access to insured vehicle
Responsibilities
Manage revenue and service delivery, develop strategy, identify and develop local linkages with employers and community support organisations
Seniority
Manager, hands-on leadership
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