Client Implementation Specialist - Canada - On Site
Core
Engage new clients and manage the full implementation phase of HR/HCM technology and managed services, serving as the main point of contact for client success.
Role type
Client Implementation Specialist
Builds
Client shell setups, dashboards, and payroll runs in Prism (HRIS)
Domain
HR technology and service sector / HR/HCM / Payroll
Deliverable
client delivery
Required skills
HR/Payroll Outsourcing and/or PEO industry knowledge, HRIS/CRM/Systems experience, Payroll & Tax subject matter knowledge, Project management skills, Analytical skills, Time management skills
Preferred skills
Associate degree
Responsibilities
Completes Client shell set up and dashboard creation in Prism (HRIS) for new clients, Manages multiple client implementations, runs first payroll(s), and trains newly onboarded clients, Acts as a liaison between internal stakeholders, Responsible for developing and executing implementation project plan, Consults with clients to determine payroll, HR, and benefit needs, Maintains Client Space (CRM) by updating milestones, tasks, and other related items, Reviews and audits Client payroll and HR data for accuracy