OB - FTE - Senior Specialist, Onboarding - P4 - Colombia
Core
Senior Specialist managing seamless onboarding and offboarding processes for supported employees and clients/customers, acting as a regional expert on HR matters.
Role type
Senior Specialist, Onboarding & Offboarding
Builds
Onboarding/offboarding workflows, client support, HR data management
Domain
Global HR / Employment Compliance
Deliverable
client delivery
Required skills
Employment law knowledge, HR data management, client relationship management, compliance auditing, root cause analysis, regional expertise
Preferred skills
Self-starter mindset, high-quality customer experience delivery, training new team members
Technologies
HR data systems, Knowledge Base tools
Responsibilities
Coordinate onboarding/offboarding for employees and clients, manage client queries on benefits/payroll, manage client relationships, drive employee satisfaction, maintain HR records, ensure local employment law compliance, collaborate with internal teams, identify and resolve process issues