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SVP, Applications

Melbourne, Victoria💼 Full-time🗓 2026-09-16 → 2026-09-26

Core

Lead the Applications portfolio (Sinch Engage, SimpleTexting, Mailjet, Engage APIs) as a senior product and engineering leader with business accountability.

Role type

SVP, Applications (Senior Executive, General Manager)

Builds

Customer engagement platforms, messaging APIs, and omnichannel communication tools

Domain

B2B SaaS, Customer Communications Cloud (CPaaS), Marketing Automation

Deliverable

production ML models | product features | dashboards & analysis | client delivery | infrastructure

Required skills

Product strategy, Engineering leadership, P&L ownership, Pricing and packaging, Portfolio management, Self-service SaaS, Enterprise sales motions, Customer experience design, Distributed team leadership, Go-to-market strategy, Data-driven decision making

Preferred skills

CPaaS background, AI-enabled engagement experience, MBA

Technologies

Sinch Engage, SimpleTexting, Mailjet, Engage APIs

Responsibilities

Define product vision and operating model for the Applications portfolio; Lead high-performing product and engineering teams; Own portfolio performance metrics including revenue, gross profit, and retention; Simplify customer experiences and modernize the portfolio architecture; Partner with sales, marketing, and ecosystem teams to drive growth; Establish operating metrics across acquisition, activation, and expansion.

Seniority

SVP, hands-on IC with strategic and operational leadership

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