General Manager & VP, Asana for Services Management
Core
Own Product Management, GTM strategy, and the incubation Sales Engineering/Forward Deployed team for Asana Service Management, a 0→1 product unifying ticketing and project execution for IT, HR, and facilities teams.
Role type
VP-level General Manager & GTM Leader (Player-Coach)
Builds
Asana Service Management (SaaS platform for service teams)
Domain
B2B SaaS / IT Service Management (ITSM) / Enterprise Software
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
GTM strategy, P&L management, technical sales, product roadmap definition, cross-functional leadership, enterprise integration knowledge, executive communication
Preferred skills
AI tools familiarity, startup mindset, formal Product Management experience
Technologies
SaaS architecture, APIs, enterprise integrations
Responsibilities
Architect and execute global commercial and go-to-market strategy; serve as executive sponsor and technical seller for strategic deals; synthesize customer feedback to define and execute product roadmap; bridge alignment between Sales, Product, Engineering, and Customer Success; define and optimize KPIs for SE/FDE teams.
Seniority
VP, hands-on IC with strategic oversight
