CareerPlan

Customer Director

SydneyFull-time2026-11-09

Core

Spearhead growth for Faculty's Australian Business by blending strategic consulting with AI delivery to unlock potential for government, financial services, energy, and utilities clients.

Role type

Senior Customer Director (Strategic Account & Delivery Lead)

Builds

Large-scale AI transformation programmes and multi-million-dollar commercial deals for Australian public and private sector clients.

Domain

Artificial Intelligence / Digital Transformation / Consulting

Deliverable

production ML models

Required skills

Strategic consulting, business development, large-scale transformation leadership, stakeholder management, commercial negotiation, AI strategy, technical acumen, team mentoring.

Preferred skills

Entrepreneurial leadership, data-oriented problem solving, creative AI application design.

Technologies

AI platforms, data analytics tools, transformation frameworks.

Responsibilities

Drive sales growth and execute strategic account plans; lead complex commercial negotiations and bidding; nurture relationships with C-suite stakeholders; oversee cross-functional delivery teams; mentor team members; identify innovative AI use cases; advise clients on AI strategy and implementation.

Seniority

Senior, hands-on IC with leadership responsibilities