Customer Director
Core
Strategic partner to Life Sciences clients, driving revenue growth and overseeing delivery of AI-powered decision-making solutions to optimize research and commercialization of therapies.
Role type
Senior Customer Director (Life Sciences)
Builds
AI-driven transformation solutions for pharma, academic research centers, and MedTech startups
Domain
Life Sciences / Healthcare / Applied AI
Deliverable
client delivery
Required skills
strategic account management, commercial negotiations, sales planning and forecasting, stakeholder relationship management, team mentorship, business development, problem scoping, cross-functional collaboration
Preferred skills
consulting experience, leading large-scale AI/digital transformation projects, experience with senior budget holders and C-suite stakeholders
Technologies
Applied AI solutions
Responsibilities
Drive revenue growth by identifying strategic opportunities to expand current accounts and onboard new clients; Develop and implement robust strategic account plans aligning AI solutions with client business objectives; Lead commercial negotiations and partner with Business Unit Director on sales planning and forecasting; Build trusted relationships with senior budget holders and C-suite stakeholders; Manage and mentor cross-functional commercial teams; Represent Faculty at industry events and networking forums; Collaborate with technical teams to translate complex data concepts into innovative use cases
Seniority
Senior, hands-on IC with leadership responsibilities