Student Services Officer
Core
Administrative support for the student lifecycle including admissions, enrolments, records, and compliance for the Faculty of Psychology, Counselling and Psychotherapy.
Role type
Student Services Officer (Administrative)
Builds
Student records, admissions pipelines, and compliance reporting for higher education programs.
Domain
Higher Education / Psychology & Counselling
Deliverable
dashboards & analysis
Required skills
Student lifecycle administration, admissions processing, enrolment management, student records maintenance, data entry, policy compliance, database management, Microsoft Office 365, SharePoint
Preferred skills
Student Management System experience, PRISMS, NOOSR, UK NARIC knowledge, tertiary education environment experience
Responsibilities
Respond to student enquiries via phone and email regarding admissions and enrolment; Process admissions applications and lead nurturing; Manage enrolment requests including withdrawals and deferrals; Maintain accurate student records and databases; Support data entry and reporting for compliance and accreditation; Provide admissions consultation and course planning advice.
Seniority
Individual Contributor