Workshop Service Coordinator
Core
Manage service jobs from quotation through to completion for heavy equipment, ensuring seamless customer experiences.
Role type
Workshop Service Coordinator
Builds
Service jobs, repairs, and inspections for heavy equipment customers
Domain
Heavy equipment sales, service, and aftermarket support
Required skills
Quoting, job costings, invoicing, scheduling workshop repairs, liaising with customers, work order management, purchase order processing, supplier coordination, NetSuite, Microsoft Office
Preferred skills
Mechanical, automotive, transport, hydraulic, or heavy equipment exposure
Responsibilities
Prepare quotes, job costings, and invoices; Schedule workshop repairs, servicing, and inspections; Liaise with customers regarding service updates; Assist with work orders, purchase orders, and documentation; Coordinate suppliers and outsourced services; Maintain accurate records through NetSuite and other systems
Seniority
Mid-level, hands-on coordinator