Rental Coordinator
Core
Coordinate equipment rentals and manage customer service operations at a rental facility.
Role type
operational rental coordinator
Builds
equipment rental transactions and customer support workflows
Domain
construction equipment rental
Deliverable
product features
Required skills
customer service, problem-solving, communication, adaptability, listening
Preferred skills
none stated
Technologies
none stated
Responsibilities
Respond to inbound leads and guide customers through the rental process; Manage branch front inbox, rental agreements, and work orders; Arrange transportation schedules with general manager and delivery drivers; Process insurance and credit applications; Process off-rents, re-rents, and returns; Maintain customer relationships and resolve inquiries or complaints.
Seniority
individual contributor
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