Marketing Specialist - Loyalty
Core
Support the delivery of marketing outcomes for the Kogan First loyalty program, spanning operations, reporting, compliance, and project management.
Role type
Marketing Specialist (Loyalty & Operations)
Builds
Kogan First loyalty program, Giveaways program, and related marketing initiatives
Domain
eCommerce / Retail
Deliverable
product features
Required skills
project management, lifecycle marketing, data analysis, QA auditing, stakeholder communication, SQL reporting, AI tool utilization
Preferred skills
experience in Retail or eCommerce, ability to multitask, inquisitive problem-solving
Technologies
SQL, dashboards, spreadsheets, AI tools (ChatGPT, Claude, CRM predictive tools)
Responsibilities
Support scoping, briefing, delivery, and reporting of Kogan First projects; Own end-to-end delivery of the Giveaways program; Run weekly Giveaways WIP meetings; Ensure cross-team alignment on giveaways projects; Deliver monthly Kogan First reporting and monitor key KPIs; Perform QA testing and auditing of new FIRST processes, dashboards, and projects; Work with Engineering on the Kogan First roadmap and with external legal advisors to keep the program within acceptable risk levels
Seniority
Individual Contributor (IC), mid-level specialist
