At Your Service Agent
Core
Support the Guest Services team with general operational tasks, handle enquiries, verify billing, and build relationships with travellers.
Role type
Guest Service Agent
Builds
Guest experiences and bookings for independent travellers
Domain
Hospitality / Hotel Operations
Deliverable
client delivery
Required skills
OPERA property management system, local area knowledge, billing verification, relationship building
Responsibilities
Support guest services team operations, handle general enquiries, verify and adjust traveller billing, build relationships with existing and new travellers
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