Front Office Agent (m/w/d)
Core
Front Office and guest service operations at a boutique hotel, handling check-ins, check-outs, billing, and guest requests.
Role type
Front Office Agent
Builds
Guest services and hotel operations for June Six Salzburg, a Tribute Portfolio Hotel
Domain
Hospitality / Hotel Management
Deliverable
product features (via careerplan.io/jobs/2554223-front-office-agent-mwd-at-primestar-operator-at-gmbh)
Required skills
Check-in/check-out processing, billing and cash handling, guest relations, concierge services, HACCP compliance, shift closing
Preferred skills
Hotel and restaurant training, service experience, multilingual communication (German, English), initiative, teamwork
Technologies
POS systems, reservation systems, billing software
Responsibilities
Manage guest check-in and check-out, handle guest complaints and requests, assist with concierge bookings, ensure cleanliness and order at the front desk, collaborate with housekeeping and reservations, perform daily and shift closing tasks
Seniority
Entry-level to Mid-level, hands-on IC