Manager, Experience Cloud Specialists
Core
Lead and develop a high-performing team of Experience Cloud Specialists to drive customer adoption, platform modernization, and revenue growth for state and local government customers.
Role type
Manager, Experience Cloud Specialists (Sales/Consulting)
Builds
Cloud-based technology solutions for the public sector
Domain
Public sector / SaaS / Cloud platforms
Deliverable
product features
Required skills
Team leadership, consultative selling, customer discovery, executive engagement, commercial strategy, opportunity management, pipeline forecasting, strategic account management
Preferred skills
Experience with Experience Cloud, cloud migrations, legacy system transitions, AI-enabled capabilities
Technologies
Experience Cloud, cloud platforms, AI tools
Responsibilities
Lead, coach, and develop a team of specialists; Establish effective team operating rhythms; Drive customer adoption and platform growth strategies; Coach team members on consultative selling and commercial strategy; Develop customer-specific platform strategies; Oversee pipeline health and forecasting
