Operations Associate
Core
End-to-end operations management for a global SaaS platform serving major construction contractors, focusing on onboarding, process improvement, and cross-functional coordination.
Role type
Senior Operations Associate (Business Operations)
Builds
Scalable operational processes and tools for a global delivery team
Domain
SaaS / Construction Technology / Global Operations
Required skills
End-to-end project ownership, cross-functional stakeholder management, process optimization, audit readiness, change management, tool lifecycle management
Preferred skills
Startup environment experience, familiarity with Notion/Google Workspace/Slack, interest in people operations or compliance
Technologies
Notion, Google Workspace, Slack, HR systems
Responsibilities
Run end-to-end onboarding and offboarding across multiple countries, drive adoption of new processes and tools, maintain audit readiness (ISO 27001, SOC 2), manage one-off projects like relocations and new entity setup, improve internal communications and workflows
Seniority
Mid-level, hands-on IC